About Us - Emily Charles

Welcome to Emily Charles, your trusted independent Estate Agent serving the Sunderland area. With an impressive 40 years of experience in the industry, we possess the knowledge and expertise to guide you through the process of buying, renting, or selling your home.

At Emily Charles, we believe that trust is paramount when it comes to choosing an Estate Agent. That's why we’ve gone the extra mile to become qualified members of both the National Association of Estate Agents and the Association of Residential Lettings Agents. Furthermore, we are proud to say we are regulated by The Property Redress Scheme, ensuring that we operate at the highest level of professionalism and accountability.

We take pride in offering all our clients a personalised and friendly service. Whether you are a Buyer, Seller, Landlord, or Tenant, our dedicated team is committed to delivering results tailored to your unique needs. We understand that buying or selling a property can be a significant milestone in your life, and we are here to support and guide you every step of the way.

Please feel free to visit our City Centre Office in St Peter’s Gate, where you can meet our team, enjoy a cup of coffee, and have a chat about your property goals.

Alternatively, you can reach us directly on 0191 389 8384.

Let us show you how we can make a difference in your property journey.

Meet The Team

Becky Graham

Managing Director, Becky Graham, has more than 20 years of extensive experience in the property industry. Throughout her career, she has gained experience with various estate agencies, from small independents to some of the largest nationals. She holds qualifications from both the National Association of Estate Agents and the Association of Residential Letting Agents.

Whilst currently overseeing the daily operations of the Emily Charles office, Becky will also personally undertake the responsibility of valuing your home.

Victoria Rose Bennett

With more than 7 years of dedicated service at Emily Charles, our Senior Sales and Lettings Negotiator, Victoria Rose, has become an indispensable part of our team. As the primary point of contact for all our tenants and buyers, Victoria Rose ensures a seamless transition into their new homes, providing exceptional support throughout the process.

Her dedication to professional growth is evident in her achievement of the NFOPP Level 3 Technical Award in Lettings and Property Management. This qualification demonstrates her extensive knowledge and experience in handling diverse situations with the utmost expertise. You can trust Victoria Rose to guide you through every aspect of your property journey with confidence and proficiency.

Ronnie Kennedy

In February 2023, we welcomed Ronnie to our team as Property Administrator. Bringing with her a wealth of experience in sales and customer service, Ronnie’s primary focus is on managing tenant communication and relationships. From handling repair requests to conducting routine inspections, Ronnie is dedicated to ensuring our large portfolio is always well-maintained and remains regulation compliant. With her strong background in sales and customer service, you can be assured, our tenants will always receive the highest level of assistance and support throughout their time in our managed properties.